At Dog-G8, we stand behind the quality and reliability of our products. Our 2 year warranty is a testament to our confidence in the excellence of our design, engineering, and manufacturing processes.
Coverage Details:
Our 2 year warranty covers all manufacturing defects in materials and workmanship when the gate is used under normal conditions and in accordance with the provided user Instructions. This warranty extends for a period of 2 years from the date of the original retail purchase by the first end-user customer resulting in a replacement or repair of the product. This warranty excludes general wear and tear, such as powder coat chipping or spot rust.
How to Claim Warranty:
If you encounter any problems or defects with your Dog-G8, Please contact us directly if your claim is valid under our warranty terms. We will request to see your proof of purchase, which needs to meet our 2 year warranty window. We cover shipping costs if all instructions are followed diligently.
Please note: Products purchased from unauthorised retailers are not covered by our warranty due to authenticity concerns.
